Terms of Service

1. Acceptance of Terms

By installing or using PrintTag ("the App"), you ("Merchant", "you", or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, do not install or use the App.

2. Description of Service

PrintTag is a Shopify application that allows merchants to create custom label templates and print shipping labels, packing slips, and other order-related documents. The App integrates with your Shopify store to access order data for printing purposes.

3. Account and Access

• You must have an active Shopify store to use PrintTag
• You are responsible for maintaining the security of your Shopify account
• You must grant the requested permissions for the App to function properly
• You are responsible for all activities that occur under your account

4. Subscription and Billing

• Free Trial: New users receive a 30-day free trial period
• Pricing: After the trial, the service costs $5.00 USD per month (PrintTag Basic plan)
• Billing: Subscriptions are billed through Shopify's billing system every 30 days
• Cancellation: You may cancel your subscription at any time by uninstalling the App
• Refunds: Refunds are handled according to Shopify's billing policies

5. Acceptable Use

You agree not to:

• Use the App for any illegal or unauthorized purpose
• Attempt to reverse engineer, decompile, or disassemble the App
• Interfere with or disrupt the App's servers or networks
• Attempt to gain unauthorized access to any part of the App
• Use the App to transmit malware or malicious code

6. Intellectual Property

The App, including its design, features, and content, is owned by PrintTag and is protected by intellectual property laws. You retain ownership of the templates you create using the App. By using the App, you grant us a license to store and process your templates solely to provide the service.

7. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the App, you consent to our data practices as described in the Privacy Policy.

8. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted availability. The App may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any losses resulting from service interruptions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRINTTAG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP.

Our total liability for any claims arising from your use of the App shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Indemnification

You agree to indemnify and hold harmless PrintTag and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the App or violation of these Terms.

12. Termination

We may terminate or suspend your access to the App at any time, with or without cause, with or without notice. Upon termination, your right to use the App will immediately cease. All provisions of these Terms which should survive termination shall survive.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date. Your continued use of the App after changes constitutes acceptance of the modified Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which PrintTag operates, without regard to conflict of law principles.

15. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: mattrav06@gmail.com